How We Collect and Use Personal Data

We only collect and use personal data that is necessary for our legitimate business purposes or to comply with legal obligations. We use personal data to:

• Respond to your inquiries and provide customer support.
• Improve our products and services.
• Send you newsletters, marketing emails, and other promotional materials, if you have opted-in to receive such communications.

Data Subject Rights

Under the GDPR, data subjects have the following rights:

• Right to access: You have the right to request access to the personal data we hold about you.
• Right to rectification: You have the right to request that we rectify any inaccurate or incomplete personal data we hold about you.
• Right to erasure: You have the right to request that we erase your personal data in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected or when you withdraw your consent.
• Right to restrict processing: You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.
• Right to data portability: You have the right to request a copy of your personal data in a structured, machine-readable format.
• Right to object: You have the right to object to the processing of your personal data in certain circumstances, such as when we no longer have a legitimate business interest in processing it.

Data Protection Officer

We have appointed a data protection officer (DPO) to oversee our data protection practices and ensure compliance with the GDPR. You can contact our DPO at the following email address: [email protected]

Data Breach Notification

If we experience a data breach that may result in a high risk to your rights and freedoms, we will promptly notify you of the breach and take all necessary steps to mitigate the risk.

Third-Party Processors

We use third-party service providers to process personal data on our behalf, such as website hosting, data analysis, and customer service. We only use third-party service providers who are GDPR compliant and who have agreed to comply with our data protection standards.

Changes to Our GDPR Statement

We reserve the right to modify this GDPR statement at any time. We will post the updated GDPR statement on our website with the updated effective date.

Contact Us

If you have any questions or concerns about our GDPR compliance, please contact us at:

HEC SOLAR EOOD
1 Macedonia Square, floor 3, Blagoevgrad 2700, Bulgaria
Phone: +359893061516
Email: [email protected]