We collect personal data only when necessary to provide our services or improve your experience. This may include:

• Contact details such as your name, email, and phone number
• Company information when you request a quote or consultation
• Technical data such as IP address, browser type, and usage statistics
• Communication preferences and feedback

We do not collect any sensitive personal information unless it is strictly required and with your explicit consent.

Your data may be used for:

• Responding to inquiries or service requests
• Providing project estimates, contracts, and technical documentation
• Sending updates or marketing communication (only if you opt in)
• Improving the functionality and performance of our website

We will never sell, rent, or trade your personal information.

We process your personal data based on one or more of the following grounds:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests

We keep your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When data is no longer needed, it is securely deleted or anonymized.

Our website uses cookies to ensure proper functionality and to analyze traffic patterns. You can manage or disable cookies in your browser settings at any time. For more details, please refer to our Cookie Policy.

We implement technical and organizational measures to prevent unauthorized access, alteration, disclosure, or destruction of your personal data. Access is limited to authorized personnel only, and all information is stored on secure servers.

Under the GDPR, you have the right to:

• Request access to your personal data
• Correct or delete inaccurate information
• Restrict or object to data processing
• Withdraw consent at any time
• Request data portability

To exercise these rights, contact us at privacy@hecsolar.com. We will respond within 30 days.

We may use third-party tools (such as analytics or hosting providers) to support our operations. These partners are carefully selected and comply with GDPR requirements.

We may update this policy from time to time. The latest version will always be available on this page with the date of the last update.